Where do you ship from?
All orders are shipped from our studio in Jakarta, Indonesia.
Which couriers do you use?
We ship locally within Indonesia using JNE, and internationally using EMS. For more detail regarding shipping, please refer to this page.
Can I create a custom or personalized jewelry piece?
Absolutely! Visit our Personalized Jewelry page to submit your design vision, preferred materials, and inspiration images through our custom inquiry form.
What materials do you use?
We craft our pieces using 18k gold-filled, 18k gold vermeil, 925 sterling silver, stainless steel, and carefully sourced freshwater or South Sea pearls.
Are your pearls real?
Yes—all our pearls are authentic and hand-selected for their quality and luster. We do not use imitation plastic pearls.
What if I need my jewelry sooner?
If you’re on a tight schedule, please contact us before placing your order. We may be able to fast-track production and shipping depending on availability.
Contact Us
Whether you have a question before making a purchase, need assistance with an order, or would like to discuss a custom jewelry idea, our team is ready to help every step of the way.
For Customer Support: Chat with us on WhatsApp. Click here to message us.
For Business or Collaboration Inquiries, email us at hello@mondeitte.com
You can also use the contact form below. Just leave your details and message, and we’ll be in touch shortly.